General
1a. Activation email not found?
Please check your spam/junk folder in your mailbox in case the activation email got delivered there instead of your inbox. If so, select the activation email and click Not Junk, which will allow future notification to get through.
1b. How to contact us?
You can contact us by using in-game mail, Email, Website PM, Website Form, Discord Server, Facebook Page PM, Instagram PM.
Staff list can be found in here. You’re highly recommended to join our Discord server for easy communication.
In-game mail:
/mail send (player name) (content)
/mail read
/mail clear
Email:
[email protected]
Website PM:
Go to any staff’s profile, click “Private Message”. Please note that you’ll need to register in the site to send a Website PM.
Discord Server: 
Facebook Page: 
Instagram: 
1c. Server is down?
Our Minecraft Survival Server’s scheduled restart time is HKT 1 AM every day, you might be logging in/playing during the short period of the restart. Simply reconnect after couples of minutes.
If the server is down during non scheduled time, please stay updated to Website/Discord announcement, maintenance may be in-progress.
Contact an OP if neither these are happening.
1d. What is the usage of this website?
Our official website mainly will post the latest updates regarding our Minecraft server.
It used to be the only place that allow verification request. We no longer serve verification request through the website, please join our Discord server.
1e. Why I can't send a forum PM?
The minimum requirement for sending a forum PM is 1 forum post, usually, it will be your Request [Verified] forum post.
Survival server
2a. How and what is [Verified]?
In order to optimize resources for loyal members only, a protected area privilege will only be given to members who have been verified:
Send your Minecraft username to our Discord bot Ben AI#0649
After verification, your in-game name’s title and Discord server user group will switch from [Unverified] to [Verified].
Unverified
Yes
Yes, 3 (MAX 5 – rank up)
Yes
Yes
No
No
Yes
No
Features
Basic Gameplay
Set Home
Access to Shop
Access to Weapon Shop
Claim Protection Area
Access to Vehicle Shop
Access to Dynamic Map
Clan
Verified
Yes
Yes, 3 (MAX 5 – rank up)
Yes
Yes
Yes, 5
Yes
Yes
Yes
2b. How to claim a protected area?
You must be [Verified] in order to request a protected area for your creations.
/lands help will display a list of lands related command. Detailed guide is here.
You can claim a maximum of 5 regions.
Lands size is unlimited, the initial claim with default size cost $4000, every extra chunk expanding cost $1500.
2c. Cracked?
No, we currently support legitmate version of Java and Bedrock, mainly due to security concerns.
2d. Failed to verify username?
Logout then login again the Minecraft launcher.